Order processing time: 1- 4 days
Delivery time:
     - U.S. Delivery : 14 - 21 days
     - International delivery: 15 - 45 days

If you have any concerns on where your order is, please first check your order using our Track Order page. We ask that customers do not email/call asking for an update because all updates are viewable on our Track Order page. If the page has no updates then there are no updates available yet. This slows down our support greatly. If unfulfilled then please be patient as this means that we're more than likely awaiting on a re-stock from our supplier so we can ship out your item and we will not have any additional information.

Part of how we're able to offer such low prices has to do with our special shipping procedures, which is why they take a bit longer. It's part of how we severely reduce the amount of fraud that occurs and is vital into how we're able to offer our discounted prices.

To keep our price as low as possible, your orders will ship direct from warehouses around the world. That is why our shipping time takes longer than others.

Since orders are all processed and verified with your current shipping/billing address, if you need to change your shipping address after ordering you will be required to send in a supporting document to corroborate your new address. This is non-negotiable and your supporting document must state your name and new address on it. Documents such as ID’s, utility bills or other government documents are all examples of acceptable supporting documents.

Since we pay for shipping for our customers, when/if an order that is shipped comes back to us due to the address being undeliverable, then the customer must pay for the order to be shipped again. We ship to the address given to us and when that's incorrect it needs to be reshipped and paid for by the customer.